Website Registration

What information do I need to provide to create my Nestlé Professional Solutions customer portal profile?
Creating a profile to access our customer portal is quick and easy!  All you need is your email address, account number, and the associated ship-to ZIP code.  Please note: account numbers are 10 digits long and may include leading zeros (e.g., 0001235467).
Who from my business will need access to the Nestlé Professional Solutions website?
There are different types of profiles that give users access to different areas and features of the portal. Everyone who will be responsible for ordering coffee supplies will need to have full access to this site. We also recommend setting up trainee or manager profiles as needed. To set up a specialty profile, contact our Customer Service representatives from 6 AM–3 PM Pacific, Monday – Friday at 1-800-344-1575 or through our Contact Us form.
Can I order coffee supplies and point of sale materials from the Nestlé Professional Solutions website?
Once you have a registered account, you can order those items through our product catalog.
What do I do if someone who has access to the customer portal leaves my business?
Let us know so we can deactivate their profile. Our Customer Service representatives can assist you from 6 AM–3 PM Pacific, Monday–Friday at 1-800-344-1575 or you can use our Contact Us form.
Customer Service
1-800-344-1575
6AM – 3PM Pacific
Monday – Friday